Returns & Exchanges
We want you to love your Jonathan Adler purchase, but if you are not completely satisfied, we accept returns on most items within 30 days of delivery. Please note that custom furniture, direct-ship items, and final sale products are non-returnable.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack with Care
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected, your refund will be processed to your original payment method within 10 business days.
